a) the conduct of the evaluation and surveillance (if required), including provision for examining documentation and records, and access to the relevant equipment, location(s), area(s), personnel, and applicant’s subcontractors;
b) investigation of complaints;
c) the participation of observers, if applicable;
a) Takes appropriate action with respect to such complaints and any deficiencies found in products that affect compliance with the requirements for certification;
b) Documents the actions taken;
NOTE Examples of changes can include the following:
• The legal, commercial, organizational status or ownership
• Organization and management (e.g. key managerial, decision-making or technical staff),
• Modifications to the product or the production method,
• Contact address and production sites,
• Major changes to the quality management system.
This contract comes into force on the date on which the last of the two parties to the contract signs the contract. This contract shall come into force upon the signing of two identical copies, one copy for the Applicant, and one for the Company.
1. The company shall not disclose information to any third party regarding product, or the associated technical data of the applicant, except as detailed below:
Note: When the Company is required by law or authorized by contractual commitments to release confidential information, the client or individual concerned shall, unless prohibited by law, be notified of the information provided
2. The documents, including the checklist and template developed and used by CEM during the process of certification are the Copyright© and property of the company, the applicant must not copy or pass them to third parties without prior agreement.
Note: All rates are subject to the maximum applicable at the time as determined by CEM.
All quotations are valid for a period of 30 days from date of issue.